AltosMensa Privacy Policy

At AltosMensa, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with our platform. By using AltosMensa, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you interact with AltosMensa, we may collect personal information that can identify you, such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information

  • Any other information you voluntarily provide

1.2 Non-Personal Information

We may also collect non-personal information that cannot be used to identify you directly, including:

  • Browser type and version

  • Operating system

  • IP address

  • Device type

  • Usage data and browsing activity

2. How We Use Your Information

AltosMensa may use your personal and non-personal information for the following purposes:

  • To provide and maintain our services.

  • To process transactions and send you related information, such as purchase confirmations and invoices.

  • To respond to your inquiries and provide customer support.

  • To communicate with you about updates, promotions, and new offerings.

  • To improve our website, services, and user experience.

  • To detect, prevent, and address technical issues or fraudulent activities.

  • To comply with legal obligations and enforce our terms and conditions.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with third parties in the following circumstances:

3.1 Service Providers

We may share your information with trusted service providers who assist us in operating our website, conducting our business, or providing services to you. These providers are required to protect your information and use it only for the purposes we specify.

3.2 Legal Compliance

We may disclose your information if required to do so by law, or in response to valid legal requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

AltosMensa uses cookies and similar tracking technologies to enhance your browsing experience, gather information about your interactions with our site, and improve our services.

  • Cookies: Small files placed on your device that enable certain features or functionalities.

  • Tracking Technologies: May include beacons, tags, and scripts that collect and track information.

You can set your browser to refuse cookies, but this may limit some functionalities on our website.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

6.1 Access and Correction

You have the right to access and update the personal information we have about you. If you need assistance with this, please contact us using the details provided below.

6.2 Opt-Out

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in any promotional email or by contacting us directly.

6.3 Do Not Track

AltosMensa does not respond to Do Not Track (DNT) signals. However, some third-party websites may track your browsing activities; we encourage you to review their privacy policies.

7. Children's Privacy

AltosMensa is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

8. International Users

AltosMensa is based in Madison County, Alabama, and our services are governed by U.S. law. If you are accessing our services from outside the U.S., please be aware that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with the "Effective Date" at the top. Your continued use of AltosMensa after any changes constitute acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at: